New River Valley Housing Partnership

Last updated December 2023.

Homeless Services Access Points

Housing services Flowchart

Are you in imminent danger of domestic violence or sexual assault from an intimate partner?

If YES, refer to the Women's Resource Center of the New River Valley's 24/7 live hotline: 540-639-1123

Homeless Not fleeing domestic violence, after 5 pm on weekdays, on all weekends and on holidays contact the Homeless services after hours line at 540-320-7028.

Do you have a place to stay tonight?

Yes

Are you SINGLE or an ALL-ADULT household: During November through March refer to the To Our House program by calling Central Intake
(540) 639-3159

Are you a VETERAN and NRCA/NRFS is unable to house you tonight?If YES, refer to Virginia Dept. of Veterans Services, Veteran & Family Support
Salem VA: 540- 982-2463
opt 0 – request “homeless program"

Do you have school-aged CHILDREN or younger? Refer to New River Family Shelter (540-382-6188) and/or The Hope House in Giles County (Giles Sheriff's Office, 540-921-3843)

Are you a Veteran?
If YES, refer to Virginia Dept. of Veterans Services, Veteran & Family Support
Salem VA: 540- 982-2463
opt 0 – request “homeless program”

Would paying a utility or rent bill keep you in your present housing?
If YES, refer to the local New River Community Action office in your area * for Emergency Assistance

Are you in jeopardy of becoming homeless within 14 days?
If YES, Refer to Central Intake for a Prevention Screening (call 540-639-3159)