New River Valley Housing Partnership

Last updated February 2021.
​​Purpose and Background
NRVHP operates a Coordinated Assessment System. The system is localized to the Counties of Floyd, Giles, Montgomery, Pulaski and the City of Radford that make up the (NRV). The NRVHP Coordinated Entry’s (CE) standardized procedures are designed to:
- Allow anyone who needs housing assistance to know where to get assistance, to be assessed in a standard and consistent way, and to connect with services that best meet their needs;
- Ensure clarity, transparency, consistency, and accountability for those who are having a housing crisis, as well as referral sources and homeless services providers throughout the assessment, referral, and service provision process;
- Ensure clients gain access to the most appropriate type of service intervention available to meet their immediate and long-term housing needs;
- Standardize data collection methods using HMIS (where applicable) to ensure client data is secure, authorized, protected, and shared according to all applicable laws and standards.
- Ensure those who are the most vulnerable and have the highest barriers are prioritized for resources.
CE is NOT a stand-alone solution to end homelessness or a solution to the shortage of affordable housing.
To achieve these objectives, the CE System includes:
- Uniform and standardized assessments to be used for all those seeking assistance and procedures for determining the appropriate level of assistance to resolve their housing crisis;
- Establishment of uniform guidelines to include prevention, outreach, emergency shelter, transitional housing, and rapid re-housing;
- Agreed upon prioritization for prevention and housing assistance; and
- Referral procedures to facilitate coordination to system providers and mainstream resources.

Centralized Access
Coordinated Entry provides centralized access for people experiencing or are at risk of homelessness. A Coordinated Intake Specialist quickly identifies, assesses, refers, and connects clients to resources based on their strengths and needs. This is one door entry to prioritize immediate needs for services while providing referrals and a network of supportive services to work toward housing stability.   
For those experiencing homelessness contact the 24/7 Homeless Hotline at 540-320-7028.

​For those at risk who need assistance with rent or mortgage contact the Housing Crisis Hotline at 540-639-3159.

Coordinated Entry